OPS
24/7

Services

Services

Ground Handling Support

Whatever your journey entails, Falcon Flight staff will make sure you are provided with the highest level of service at all our locations. Our ground support agents are English speaking professionals with local knowledge and ready to assist you 24 hours a day.

VIP Crew Lounges

Located across our core region, the Falcon Flight lounges can be utilized as a place to relax or get some work done. Our comfortable couches, flat screen televisions, and complimentary snacks and beverages provide a relaxed atmosphere. We also provide on site computers, Internet access, printer, fax, and scanner to accommodate your work needs.

Jet Fuel

Falcon Flight Supports Fuels works directly with fuel suppliers in order to provide you competitive industry pricing. We can provide fuel releases anywhere in the world at a moments notice. Regardless of the volume, we will ensure your aircraft has priority refueling services with all payment arrangements settled in advance.

Landing and Overflight Permits

No matter where in the world you need to go, we can secure all overflight and landing permits. Our 24/7 operations team can handle last minute permits as well as any complicated permits requiring complex paperwork.

Flight Planning

Our team of 24/7 in-house flight planners have 25+ years of experience preparing flight plans at a moment’s notice for all types of aircraft and sectors. All flight plans are customized to our client’s requirements. Thanks to Falcon Flight Supports extensive data on airports, airways, and real-time weather updates worldwide, we are able to ensure a seamless navigation across the globe.

Diversion Planning and Assistance

While most airlines work to avoid a diversion, they are unfortunately unavoidable in the event of a sick passenger, weather, or a maintenance issue. Diversion planning and assistance is a unique Falcon Flight product. Our team tracks and maintains data on hundreds of airports and can also consult on the best airports to land at depending upon the flight path. We also work with each airport to make sure they would be ready for a diversion, which includes having the required equipment to properly handle an aircraft. In the event of a diversion, we then coordinate your ground support, fuel, catering, hotel, transportation, and credit needs at a moment’s notice.

In-flight Catering

The quality of catering and its presentation leaves a lasting impression with the passengers on every flight. We therefore carefully select our vendors and supervise preparation of all meals. In many parts of the world where VIP catering is not the norm, we provide proper training to make sure you always get the best quality product.

Crew Accommodation

It is our responsibility to find a safe, secure, comfortable, and of course reasonably priced hotel for your crew. Before recommending a hotel, we personally visit the property to make sure it has the highest standards and the most competitive pricing. We partner with many internationally renowned hotel brands.

Transportation

Whether you are looking for a luxury Mercedes vehicle, minivan, or charter coach, we can assist with transportation for both passengers and crews. Our carefully selected transportation companies offer new vehicles that adhere to the highest safety standards. We also have Falcon Flight ramp cars that allow for the most efficient operation in many locations.

Credit Facility

Credit can be provided to our customers at airports worldwide. We work together with all airports and other vendors to make sure you not only avoid pre-payment but also get the best possible pricing.

Meet and Greet Assistant

Make your trip safer and stress-free by requesting professional airport assistance for:
-Elderly Travelers
-Business Travelers
-Airport Lounge
-Meet & Greet Service
-Airport Connection
-Special Events
-Travel Groups
-Airport VIP Terminal
-Chauffeur Services
-Airport Porter Service
-Airport Fast Track

Who We Serve

Executive Aircraft

Cargo Aircraft

Commercial Aircraft

Military Aircraft

Flight Success

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